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Privacy Policy

Last updated: 15 April 2026

Killview Agency respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, contact us, request a quote, book a strategy call, subscribe to our communications, or use our digital services.

This Privacy Policy applies to the website www.killview.net and to the services provided by Killview Agency, including web development, app development, e-commerce solutions, web design and branding, web marketing, SEO, AI solutions, automation, CRM/workflow integration and business information systems.

1. Who we are

The data controller responsible for your personal data is:

Killview Agency
Legal name: Killview LLC
Registered address: 16192 Coastal Hwy, Lewes, Delaware 19958, USA
Email: privacy@killview.net
Website: www.killview.net

For the purposes of this Privacy Policy, “we”, “us” and “our” refer to Killview Agency.

2. Personal data we collect

We may collect and process the following categories of personal data:

Identification and contact data
Name, company name, job title, email address, phone number, billing details and business contact information.

Project and communication data
Information you provide when requesting a quote, filling in a contact form, booking a call, sending us emails, describing your project, sharing files, or communicating with our team.

Technical and usage data
IP address, browser type, device information, operating system, pages visited, visit duration, referring pages, approximate location, logs, cookie identifiers and website interaction data.

Marketing data
Newsletter preferences, consent choices, campaign interactions, ad engagement, source of acquisition and communication preferences.

Client service data
Information required to deliver our services, such as website access credentials, hosting information, analytics access, CRM data, automation workflows, e-commerce data, business requirements, brand materials and technical documentation.

Payment and invoicing data
Billing details, invoices, payment status and transaction references. We do not normally store full payment card data ourselves; payment processing may be handled by secure third-party payment providers.

AI and automation-related data
Where relevant to a project, we may process data used to configure AI assistants, automation workflows, internal knowledge bases, CRM systems or business tools. This may include business content, support requests, customer queries, operational data or internal documents provided by the client.

3. How we collect your data

We collect personal data directly from you when you:

contact us through our website;
request a quote or proposal;
book a strategy call;
subscribe to updates;
sign a contract with us;
send us project files or access credentials;
communicate with us by email, phone, social media or messaging tools.

We may also collect data automatically through cookies, analytics tools, server logs and similar technologies when you use our website.

In some cases, we may receive data from third parties, such as analytics providers, advertising platforms, CRM tools, payment processors, hosting providers, integration partners or publicly available professional sources.

4. Why we process your personal data

We process your personal data for the following purposes:

to respond to your enquiries;
to prepare quotes, proposals and strategy recommendations;
to provide our digital services;
to manage client projects and communications;
to create, design, develop, host, maintain or optimize websites, apps, e-commerce systems, AI solutions and digital platforms;
to manage contracts, invoices, payments and accounting obligations;
to improve our website, services and user experience;
to measure marketing performance and website analytics;
to send newsletters or commercial communications where permitted;
to secure our website, systems and client projects;
to prevent fraud, misuse, spam, unauthorized access or cyber threats;
to comply with legal, tax, accounting and regulatory obligations;
to defend our legal rights if necessary.

5. Legal bases for processing

We process your personal data only when we have a valid legal basis under the GDPR.

Contract or pre-contractual measures
We process data when it is necessary to respond to your request, prepare a quote, enter into a contract, deliver services or manage a client relationship.

Consent
We rely on your consent for certain cookies, newsletters, optional marketing communications or specific processing activities that require prior consent.

Legal obligation
We process data when necessary to comply with tax, accounting, invoicing, legal or regulatory obligations.

Legitimate interests
We may process data for legitimate business interests, such as improving our services, securing our website, managing client relationships, preventing fraud, responding to professional enquiries and promoting our services, provided that your rights and interests do not override those interests.

6. Cookies and tracking technologies

Our website may use cookies and similar technologies to operate properly, improve performance, understand visitor behaviour, personalize content and measure marketing campaigns.

Cookies may include:

Strictly necessary cookies
Required for the website to function and cannot usually be disabled.

Analytics cookies
Used to understand how visitors use our website and improve performance.

Marketing cookies
Used to measure advertising campaigns, retarget visitors or personalize marketing content.

Preference cookies
Used to remember your choices, such as language or cookie settings.

Where required, non-essential cookies are placed only after your consent. You can accept, reject or manage cookies through our cookie banner or cookie settings page.

7. Who we share your data with

We may share personal data with trusted third-party service providers only when necessary for the purposes described in this Privacy Policy.

These providers may include:

hosting providers;
website maintenance and security providers;
CRM and project management tools;
email and communication platforms;
analytics providers;
advertising platforms;
payment processors;
accountants and legal advisors;
cloud storage providers;
AI, automation and integration tools;
subcontractors or technical partners involved in delivering your project.

We require our service providers to process personal data securely and only according to our instructions where they act as processors.

We do not sell your personal data.

8. International data transfers

Some of our service providers may be located outside the European Economic Area or may process data in countries that do not provide the same level of data protection as the EU.

When personal data is transferred outside the EEA, we use appropriate safeguards where required, such as adequacy decisions, Standard Contractual Clauses, contractual protections or other lawful transfer mechanisms under the GDPR.

9. How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods are:

contact enquiries: up to 24 months after the last interaction;
client project data: for the duration of the project and up to [insert period] after completion;
contract and billing data: for the legal accounting and tax retention period applicable to us;
marketing consent data: until you withdraw consent or unsubscribe;
analytics data: for the retention period configured in the analytics tool;
technical logs: for a limited security and troubleshooting period;
legal dispute data: for as long as necessary to establish, exercise or defend legal claims.

Some data may be kept longer if required by law or necessary to protect our legal rights.

10. How we protect your data

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction.

These measures may include access controls, secure passwords, encryption where appropriate, backups, secure hosting, software updates, limited access permissions, confidentiality obligations and security monitoring.

No system is completely risk-free. However, we take reasonable measures to protect your data and continuously improve our security practices.

11. Your GDPR rights

Under the GDPR, you may have the following rights:

Right of access
You can request confirmation of whether we process your personal data and obtain a copy of that data.

Right to rectification
You can ask us to correct inaccurate or incomplete personal data.

Right to erasure
You can ask us to delete your personal data in certain circumstances.

Right to restriction of processing
You can ask us to limit the processing of your personal data in certain cases.

Right to data portability
You can request your personal data in a structured, commonly used and machine-readable format where applicable.

Right to object
You can object to processing based on legitimate interests or direct marketing.

Right to withdraw consent
Where processing is based on consent, you can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right not to be subject to automated decision-making
You have rights regarding decisions based solely on automated processing where such decisions produce legal or similarly significant effects.

To exercise your rights, contact us at: [Insert privacy email]

We may need to verify your identity before responding to your request.

12. Marketing communications

We may send you marketing communications if you have requested information from us, purchased services from us, subscribed to our newsletter, or otherwise consented to receive such communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We do not send marketing emails where this is not permitted by applicable law.

13. AI, automation and client project data

As part of our services, we may design or integrate AI assistants, automation workflows, chatbots, CRM systems, knowledge bases, data dashboards or third-party business tools.

When we process personal data on behalf of a client, we usually act as a processor, and the client remains the data controller. In that case, we process personal data only according to the client’s documented instructions and the applicable data processing agreement.

Clients are responsible for ensuring that the personal data they provide to us has been collected lawfully and that their own users, customers, employees or contacts have received appropriate privacy information.

14. Data provided by clients

If you provide us with access to customer databases, CRM systems, analytics accounts, e-commerce platforms, mailing lists, support tools, AI training documents or business systems, you must ensure that:

you have the legal right to share this data with us;
the data is accurate and relevant;
the data does not include unnecessary sensitive data;
the processing is covered by an appropriate legal basis;
your own privacy notices and consent mechanisms are compliant where required.

We may refuse to process data that appears excessive, unlawful, unsafe or unrelated to the agreed project.

15. Children’s data

Our services are intended for businesses and professional users. We do not knowingly collect personal data from children through our website.

If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

16. Links to third-party websites

Our website may contain links to third-party websites, tools or platforms. We are not responsible for the privacy practices, content or security of those third-party services.

You should review the privacy policies of any third-party websites you visit.

17. Complaints

You have the right to lodge a complaint with a data protection authority if you believe that your personal data has been processed unlawfully.

If you are located in the European Union, you may contact the supervisory authority in your country of residence, place of work or place of the alleged infringement.

We encourage you to contact us first so we can try to resolve your concern.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, technologies or business practices.

The updated version will be published on this page with a new “Last updated” date.

19. Contact

For any questions about this Privacy Policy or the way we process personal data, contact us at:

Killview Agency
Email: privacy@killview.net
Website: www.killview.net
Address: 16192 Coastal Hwy, Lewes, Delaware 19958, USA