1. Introduction

This Privacy Policy explains how Game Spirit collects, uses, stores and protects personal data in connection with its educational and professional services.

Game Spirit provides services related to:

• AI courses;
• live and on-demand webinars;
• digital learning resources;
• consulting sessions;
• workshops and professional training;
• downloadable materials, templates and guides;
• business, marketing, automation and AI-related advisory services.

This Privacy Policy applies only to the Courses, Webinars & Consulting activities operated under the Game Spirit brand.

It does not apply to separate web agency services such as website development, ecommerce development, branding, marketing retainers, custom automation implementation or bespoke client projects, unless expressly stated otherwise.

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2. Data Controller

The controller responsible for the processing of personal data is:

Commercial name: Game Spirit
Legal operator: Geoffrey Simon
Legal form: IE (Individual Enterprise)
Registered office: Rue Kasterlinden 102 – 1082 Berchem-Sainte-Agathe (Belgium)
Company number: 0611.929.844
Email: gamespiritfr@outlook.com
Website: www.killview.net/gamespirit

Game Spirit is a brand operated by the legal entity identified above.

For any privacy-related request, users may contact us at:

Privacy contact: gamespiritfr@outlook.com
Postal address: Rue Kasterlinden 102 – 1082 Berchem-Sainte-Agathe (Belgium)

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3. Scope of This Privacy Policy

This Privacy Policy applies when users:

• visit the Game Spirit website;
• create an account;
• register for a webinar;
• purchase or access an online course;
• watch a webinar replay;
• download resources;
• subscribe to newsletters or updates;
• book a consulting session;
• attend a workshop or training program;
• contact Game Spirit by email, form, chat or social media;
• participate in surveys, feedback forms or testimonials;
• interact with Game Spirit content, ads or communications.

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4. Personal Data We Collect

Depending on the context, Game Spirit may collect the following categories of personal data.

4.1 Identity and Contact Data

We may collect:

• first name;
• last name;
• company name;
• job title;
• professional role;
• email address;
• phone number;
• country;
• billing address;
• VAT number or business registration details, where applicable.

4.2 Account and Platform Data

When users create an account or access digital content, we may process:

• login credentials;
• account ID;
• user profile information;
• course progress;
• completed lessons;
• certificates earned;
• saved resources;
• webinar registrations;
• replay access history;
• subscription status;
• support history.

4.3 Order, Payment and Billing Data

When users purchase a course, webinar, consulting service or training program, we may process:

• order details;
• purchased service;
• price;
• invoice details;
• billing information;
• payment status;
• transaction reference;
• refund status;
• tax information.

Payment card details are generally processed directly by third-party payment providers and are not stored by Game Spirit unless expressly stated.

4.4 Course and Learning Data

For educational services, we may process:

• course enrollment;
• lesson completion;
• quiz or assessment results;
• certificate status;
• learning preferences;
• downloaded materials;
• participation in learning activities;
• feedback on course content;
• messages or questions submitted during training.

4.5 Webinar Data

When users register for or attend webinars, we may process:

• registration details;
• attendance data;
• join and leave times;
• chat messages;
• questions submitted;
• poll answers;
• Q&A participation;
• replay access;
• engagement data;
• technical connection data.

Live webinars may be recorded. If a user participates by speaking, appearing on camera, posting in chat or submitting questions, their contribution may be included in the recording unless otherwise stated.

4.6 Consulting and Workshop Data

For consulting sessions, audits, workshops or corporate training, we may process:

• business information shared by the client;
• project context;
• meeting notes;
• strategic objectives;
• technical information;
• automation or AI use cases;
• workflow information;
• files or documents shared by the client;
• action plans and recommendations;
• communication history.

Clients are responsible for ensuring that they do not share unnecessary personal data or confidential third-party data unless legally authorized to do so.

4.7 Marketing and Communication Data

We may process:

• newsletter preferences;
• email open and click data;
• contact form messages;
• campaign interactions;
• event interests;
• communication preferences;
• unsubscribe status;
• consent records.

4.8 Technical and Usage Data

When users access our website, platform or emails, we may collect:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• session duration;
• referral source;
• approximate location;
• cookie identifiers;
• analytics events;
• security logs.

4.9 AI and Automation Interaction Data

Some Game Spirit services may involve AI tools, prompts, workflow examples, automation templates or demonstrations.

Where relevant, we may process:

• prompts submitted by users;
• automation use cases;
• workflow configuration details;
• AI-related questions;
• examples shared during consulting;
• outputs reviewed during training.

Users should avoid submitting sensitive, confidential or third-party personal data into AI tools unless they have verified that such use is lawful, necessary and secure.

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5. How We Collect Personal Data

We collect personal data directly from users when they:

• complete a form;
• create an account;
• register for a webinar;
• purchase a course;
• book a consulting session;
• subscribe to a newsletter;
• send us an email;
• participate in a webinar, survey or workshop;
• submit questions, comments or feedback;
• upload or share files during consulting.

We may also collect data automatically through:

• cookies;
• analytics tools;
• learning platforms;
• webinar platforms;
• payment providers;
• email marketing tools;
• security and logging systems.

We may receive limited data from third-party platforms where users interact with Game Spirit content, such as payment processors, webinar platforms, advertising platforms, social networks or learning management systems.

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6. Purposes of Processing

Game Spirit may process personal data for the following purposes.

6.1 Providing Courses and Digital Content

We process personal data to:

• create and manage user accounts;
• provide access to courses;
• track progress;
• deliver certificates;
• manage course subscriptions;
• provide downloadable resources;
• offer learning support;
• improve the learning experience.

6.2 Managing Webinars

We process personal data to:

• register attendees;
• send confirmation emails;
• send reminders;
• provide access links;
• manage attendance;
• host live sessions;
• enable Q&A, chat and polls;
• provide replays;
• analyze engagement;
• improve future webinars.

6.3 Delivering Consulting and Workshops

We process personal data to:

• schedule sessions;
• prepare consulting work;
• understand client needs;
• provide recommendations;
• create action plans;
• communicate with clients;
• manage follow-up;
• document agreed next steps;
• deliver training programs.

6.4 Processing Orders and Payments

We process personal data to:

• process purchases;
• issue invoices;
• manage payments;
• handle refunds;
• manage subscriptions;
• detect payment errors;
• comply with accounting and tax obligations.

6.5 Customer Support and Communication

We process personal data to:

• respond to questions;
• solve access issues;
• provide technical support;
• manage complaints;
• send administrative information;
• notify users about service updates.

6.6 Marketing and Business Development

Where permitted, we may process personal data to:

• send newsletters;
• promote courses and webinars;
• suggest relevant resources;
• send event invitations;
• run advertising campaigns;
• analyze campaign performance;
• understand user interests.

Users may unsubscribe from marketing communications at any time.

6.7 Analytics and Service Improvement

We process data to:

• understand website usage;
• measure course engagement;
• improve webinar formats;
• optimize content;
• detect technical issues;
• improve conversion funnels;
• enhance user experience.

6.8 Security and Fraud Prevention

We process data to:

• secure accounts;
• detect unauthorized access;
• prevent abuse;
• protect digital content;
• prevent fraud;
• monitor suspicious activity;
• maintain platform integrity.

6.9 Legal and Compliance Purposes

We process data to:

• comply with legal obligations;
• maintain accounting records;
• respond to lawful requests;
• enforce our Terms of Service;
• manage disputes;
• protect our rights and legitimate interests.

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7. Legal Bases for Processing

Under the GDPR, personal data must be processed on a valid legal basis. The legal bases may include consent, performance of a contract, compliance with legal obligations and legitimate interests, depending on the context.

Game Spirit may rely on the following legal bases.

7.1 Performance of a Contract

We process personal data when necessary to provide paid or requested services, such as:

• course access;
• webinar registration;
• consulting bookings;
• account creation;
• delivery of digital resources;
• payment and order management;
• customer support related to a purchased service.

7.2 Consent

We may rely on consent for:

• optional marketing emails;
• certain cookies;
• webinar recordings where required;
• publication of testimonials;
• optional surveys;
• certain AI-related uses where consent is appropriate.

Consent must be freely given, specific, informed and unambiguous. EDPB guidance confirms that consent under the GDPR must meet strict validity requirements.

Users may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

7.3 Legal Obligation

We process certain data to comply with legal obligations, including:

• accounting records;
• tax obligations;
• invoicing;
• business record retention;
• responses to lawful authority requests.

7.4 Legitimate Interests

We may process data based on legitimate interests where such interests are not overridden by user rights and freedoms.

This may include:

• improving courses and webinars;
• securing the website and platform;
• preventing fraud;
• protecting intellectual property;
• analyzing service performance;
• communicating with professional clients;
• maintaining business records;
• developing relevant offers.

Users may object to processing based on legitimate interests in certain circumstances.

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8. Cookies and Similar Technologies

Game Spirit may use cookies and similar technologies for:

• essential website functionality;
• security;
• account login;
• analytics;
• performance measurement;
• personalization;
• advertising and remarketing, where applicable.

Where required by law, non-essential cookies will be used only after consent.

Users may manage cookie preferences through the cookie banner or cookie settings page.

For more information, please refer to our dedicated Cookie Policy or Cookie Settings page.

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9. Webinar Recordings

Game Spirit may record live webinars for:

• replay access;
• quality improvement;
• internal training;
• educational archives;
• promotional excerpts, where permitted;
• support for registered participants.

If a webinar is recorded, participants will normally be informed before or during the session.

Depending on the webinar format, recordings may include:

• speaker video and audio;
• screen sharing;
• slides;
• chat messages;
• participant questions;
• poll results;
• Q&A interactions.

Participants who do not wish to appear in a recording should avoid activating their camera, using their microphone, or submitting identifiable information in chat unless necessary.

Game Spirit will not intentionally publish private participant information as promotional content without appropriate permission.

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10. AI Tools and Automated Processing

Game Spirit may use AI tools or automation systems to support its operations, such as:

• organizing support requests;
• summarizing internal notes;
• improving educational content;
• drafting non-final learning materials;
• analyzing anonymized or aggregated feedback;
• managing workflows;
• improving customer experience.

Where AI tools are used, Game Spirit aims to avoid unnecessary personal data processing and to apply appropriate confidentiality and security measures.

Game Spirit does not use automated decision-making that produces legal or similarly significant effects on users unless expressly stated.

Users should not submit sensitive personal data, confidential business data or third-party personal data into forms, prompts or consulting documents unless this is necessary and authorized.

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11. Data Sharing and Recipients

Game Spirit may share personal data with trusted service providers where necessary to operate its services.

Recipients may include:

• hosting providers;
• learning management platforms;
• webinar platforms;
• payment processors;
• invoicing and accounting tools;
• CRM systems;
• email marketing providers;
• analytics providers;
• customer support tools;
• cloud storage providers;
• automation platforms;
• professional advisers;
• legal, tax or accounting advisers;
• public authorities where legally required.

Service providers process personal data only as needed to provide their services and, where required, under appropriate contractual safeguards.

Game Spirit does not sell personal data to third parties.

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12. International Data Transfers

Some service providers used by Game Spirit may process personal data outside the European Economic Area.

Where personal data is transferred outside the EEA, Game Spirit will seek to rely on appropriate safeguards, such as:

• adequacy decisions;
• standard contractual clauses;
• data processing agreements;
• additional technical and organizational measures where required.

Users may contact Game Spirit for more information about international transfer safeguards where applicable.

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13. Data Retention

Game Spirit keeps personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Indicative retention periods may include:

Actual retention periods may vary depending on the applicable law, contractual obligations, dispute risks and technical constraints.

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14. Data Security

Game Spirit applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration or destruction.

These measures may include:

• secure hosting;
• access controls;
• password protection;
• encryption where appropriate;
• regular updates;
• restricted access to personal data;
• backups;
• security monitoring;
• internal confidentiality rules;
• use of reputable third-party providers.

No online service can be guaranteed to be completely secure. Users are responsible for protecting their login credentials and using secure devices and networks.

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15. User Rights

Under the GDPR, individuals have rights regarding their personal data, including the right to be informed, access their data, request correction, request deletion, object to certain processing, restrict processing, request portability in certain cases and not be subject to certain automated decisions. The EDPB provides guidance on these data subject rights, and the GDPR sets out rights in Articles 15 to 22.

Depending on the circumstances, users may exercise the following rights:

15.1 Right of Access

Users may request confirmation as to whether Game Spirit processes their personal data and may request access to that data.

15.2 Right to Rectification

Users may request correction of inaccurate or incomplete personal data.

15.3 Right to Erasure

Users may request deletion of personal data where the conditions under applicable law are met.

15.4 Right to Restriction

Users may request that processing be restricted in certain circumstances.

15.5 Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, users may request to receive certain data in a structured, commonly used and machine-readable format.

15.6 Right to Object

Users may object to processing based on legitimate interests or to direct marketing.

15.7 Right to Withdraw Consent

Where processing is based on consent, users may withdraw consent at any time.

15.8 Right Not to Be Subject to Certain Automated Decisions

Users have rights in relation to automated decision-making that produces legal or similarly significant effects, where applicable.

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16. How to Exercise Your Rights

Users may exercise their rights by contacting:

Email: gamespiritfr@outlook.com
Subject line: Privacy Request – Game Spirit

The request should include:

• full name;
• email address used for the account or registration;
• the right being exercised;
• any relevant service, course, webinar or order reference;
• proof of identity where reasonably necessary.

Game Spirit will respond within the timeframe required by applicable law.

If a request is complex or involves multiple services, additional time may be required where permitted by law.

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17. Marketing Communications

Game Spirit may send marketing communications about:

• new courses;
• upcoming webinars;
• free resources;
• consulting offers;
• AI and automation insights;
• business growth content;
• related educational materials.

Marketing emails will be sent where legally permitted, based on consent or another valid legal basis depending on the context.

Users may unsubscribe at any time using the unsubscribe link in the email or by contacting Game Spirit.

Transactional or service-related emails, such as order confirmations, access links, security notices or payment information, may still be sent where necessary.

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18. Children’s Data

Game Spirit services are intended for professionals, entrepreneurs, companies, students, adult learners and business users.

They are not intended for children.

Game Spirit does not knowingly collect personal data from children below the age required by applicable law.

If Game Spirit becomes aware that it has collected personal data from a child without appropriate authorization, it will take reasonable steps to delete the data.

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19. Corporate Clients and Team Access

Where a company purchases access for employees, contractors or team members, the company may provide personal data such as names, business emails and roles.

The corporate client is responsible for ensuring that it has a lawful basis for sharing such data with Game Spirit.

Game Spirit may provide limited reporting to the corporate client, such as:

• user enrollment;
• attendance;
• course completion;
• certificate status;
• participation data;
• training engagement.

The scope of such reporting may be defined in the applicable corporate agreement.

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20. Testimonials, Reviews and Case Studies

Users may choose to provide testimonials, feedback, ratings, reviews or case study information.

Game Spirit will not publish identifiable testimonials, client names, logos, photos or detailed case studies without appropriate permission.

If a user consents to publication, Game Spirit may process and display:

• name;
• role;
• company;
• photo;
• testimonial;
• project or learning outcome;
• rating;
• business context.

Users may contact Game Spirit to request removal or correction of a published testimonial, subject to reasonable operational constraints.

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21. External Links

The Game Spirit website, courses, webinars and resources may include links to third-party websites, tools, software, AI platforms, social media pages or payment services.

Game Spirit is not responsible for the privacy practices, content, security or policies of third-party services.

Users should review the privacy policies of any third-party service they use.

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22. Data Breaches

In the event of a personal data breach, Game Spirit will assess the nature, scope and risks of the incident.

Where required by applicable law, Game Spirit will notify the competent supervisory authority and, where necessary, affected individuals.

Game Spirit may also take corrective measures such as account protection, password resets, provider investigations or security updates.

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23. Complaints

Users may contact Game Spirit first in case of privacy concerns:

Email: gamespiritfr@outlook.com
Subject line: Privacy Complaint – Game Spirit

Users also have the right to lodge a complaint with a competent data protection authority, especially in the EU Member State where they live, work or believe their rights have been infringed.

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24. Changes to This Privacy Policy

Game Spirit may update this Privacy Policy to reflect:

• changes in services;
• new courses or webinar formats;
• new tools or providers;
• legal or regulatory changes;
• platform updates;
• operational improvements.

The latest version published on the website applies from the date indicated below.

Where changes are material, Game Spirit may notify users by email, platform notice or website banner where appropriate.

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25. Contact

For questions about this Privacy Policy or the processing of personal data, users may contact:

Game Spirit
Legal operator: Geoffrey Simon
Email: gamespiritfr@outlook.com
Postal address: Rue Kasterlinden 102 – 1082 Berchem-Sainte-Agathe (Belgium)
Website: www.killview.net/gamespirit

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26. Last Update

This Privacy Policy was last updated on:

Last updated: 01/06/2026